Our Clinical Process & Governance

Every certificate is personally reviewed and issued by Dr Rupinder Singh Walia (FRACGP, AHPRA MED0001647256) — one named GP, not a rotating pool. That means consistent clinical decisions, and a single accountable practitioner standing behind every certificate.

1. You apply onlineChoose your certificate type, pay the flat $14.95 standard-certificate fee, and complete a short clinical questionnaire.
2. Dr Walia personally reviews itDoctors Note does not auto-approve certificates in seconds — a named GP assesses your situation, not an algorithm.
3. Issued or declinedIf clinically appropriate, your certificate is issued with a unique reference and QR code and emailed within 24 hours. If it is not appropriate, it is declined; the flat fee covers the GP’s clinical assessment either way.

Ready to start? Get a medical certificate online reviewed by an AHPRA-registered GP.

A genuine clinical review means some applications are declined. Dr Walia will not issue a certificate where:

• an in-person examination is the appropriate setting (complex, ongoing or serious conditions) — he will recommend you see a GP face-to-face;
• the request is to backdate a certificate — we certify the date of assessment, not the past;
• the information provided does not support a certificate.

A certificate that can be declined is a certificate worth trusting.

Every certificate is logged in our clinical governance system, CASI. That creates a full audit trail — the date you applied, the date Dr Walia reviewed it, the reference number and the QR verification code. Employers can verify authenticity in seconds; Fair Work can trace the clinical review if it is ever questioned; and you have proof that a named doctor assessed your situation, not an algorithm.

Every certificate carries a unique reference number and a QR code linking to an independent verification page. Your employer scans or enters it and confirms the certificate, the issuing GP and the AHPRA registration in seconds — without seeing your diagnosis, which stays private under the Australian Privacy Principles.

For employers: read how to verify a medical certificate in Australia.