Online Medical Certificate FAQs

Everything you need to know about getting a medical certificate online from Doctors Note Australia.

Getting a certificate

Can I get a medical certificate online without seeing a doctor?

Yes. You can use our simple form to apply for an online medical certificate from home. Your application is reviewed by an AHPRA-registered GP. No appointment needed.

How much does it cost?

$14.95 flat for standard sick leave, student and carer certificates. Fit-to-work starts from $29.95 and mental-health certificates use a separate $29.95 pathway. One standard price, no tiers, no hidden fees.

When will I receive my certificate?

Your certificate is reviewed and sent within 24 hours of payment and form submission, delivered to your email inbox. Please check your spam/junk folder if you haven’t received it within the timeframe.

How do I get a certificate?

Choose the type of certificate you need, pay securely online, fill out the application form, and submit. Standard certificates are $14.95; fit-to-work starts from $29.95 and mental-health certificates use a separate $29.95 pathway. A registered GP will review your application and, upon approval, send your certificate by email.

Certificate validity

Is this service legitimate?

Yes. All certificates are reviewed and issued by Dr Rupinder Singh Walia, an AHPRA-registered GP (Registration No. MED0001647256). ABN 52158069080.

Is the certificate valid everywhere in Australia?

Yes. Our certificates are valid throughout Australia. They are issued by a registered medical business and signed by an AHPRA-registered Medical Practitioner.

Can my employer reject the certificate?

Under Fair Work Australia, employers must accept medical certificates issued by registered practitioners, including online consultations. If your employer has questions about your certificate’s legitimacy, they can contact us at doc@doctorsnote.com.au. For more on when a workplace can require evidence, see our doctor’s note for work guide.

Can I get a backdated medical certificate?

We do not provide backdated certificates as we cannot verify past illnesses without a consultation. To obtain a valid backdated certificate, visit your local GP who can assess your condition during a consultation.

Certificate details

Can I change the details after the certificate has been issued?

Unfortunately, details cannot be changed once a certificate has been issued. Please ensure all information is correct before submitting your application.

How many days does the certificate cover?

We provide one or two day standard certificates. Both are available at $14.95 flat.

Does the certificate state why I’m unwell?

No. Medical certificates in Australia do not specify the reason for illness. This information is confidential between the doctor and patient.

Payment and delivery

What payment methods do you accept?

We accept Visa, Mastercard, American Express, and PayPal.

I haven’t received my certificate. What should I do?

Check your spam/junk folder first. If you still haven’t received it within 24 hours, contact us at doc@doctorsnote.com.au and we’ll resolve it promptly.

What if I receive a blank or incomplete certificate?

Contact us immediately at doc@doctorsnote.com.au for a resolution.

Mental health

Can I get a certificate for mental health leave?

Yes. If anxiety, depression, or stress affects your ability to work or study, you can apply for a medical certificate. Visit our depression, anxiety, or stress pages for more information, or take the DASS-21 questionnaire.

Fit to work certificates

Can I get a fit to work certificate online?

Yes. You can apply directly after a recent illness — Dr Walia reviews your application and, if approved, your certificate is emailed within 24 hours. If you have a recent DoctorsNote certificate, you can add its reference for same-doctor continuity. Learn more about fit to work certificates.

Can I apply if I'm new to DoctorsNote?

Yes. You can apply for a fit to work certificate directly, even if you haven't used DoctorsNote before. If you do have a recent DoctorsNote certificate, you can link it for same-doctor continuity.

How much does a fit to work certificate cost?

Mental-health certificates use a separate $29.95 pathway. Reviewed within 24 hours.

Other questions

Can I get Workcover, Centrelink, or TAC certificates?

We do not provide Workcover, Centrelink, or TAC certificates. For these, we recommend consulting your regular GP.

Will my personal details be shared?

No. Your personal details remain confidential and will not be shared without your explicit consent.

How can I contact support?

Email us at doc@doctorsnote.com.au and we’ll respond promptly.

Have a question not answered here? Email us or apply now.

Get Certificate — $14.95 flat

Based in Perth?

Get your online medical certificate from a Perth-based registered GP. Valid across Western Australia.

Medical Certificate Online Perth

Ready to get your certificate?

Apply in 5 minutes. Reviewed by an AHPRA-registered GP within 24 hours. $14.95 flat — no hidden fees.

Get Certificate — $14.95 flat
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