How to Get a Medical Certificate for Travel

When do you need a travel medical certificate?

• You are too sick to travel and need to cancel flights or accommodation
• Your travel insurance provider requires proof of illness for a claim
• You need medical clearance for international travel due to pre-existing conditions
• Visa applications requiring health documentation

What should it include?

• Doctor’s name, credentials, and registration number
• Date of issue
• Diagnosis and reason for inability to travel (if applicable)
• Recommended recovery or restriction period
• Clinic or telehealth provider details

How to get one online

1. Complete an online medical assessment
2. Explain your symptoms and travel concerns
3. A registered Australian doctor evaluates your condition
4. If approved, your certificate is emailed to you within 24 hours
5. Submit it to airlines, travel insurers, or visa offices as required

For non-travel use cases — sick leave, university, carer's leave, or return-to-work clearance — see our medical certificate online page covering the full range of online certificates available across Australia.